Exam papers 2013:
You have just had a bad experience in a local restaurant. You were not satisfied with the response of the restaurant's staff to your complaints at the time. Write a review on the restaurant's web page in which you outline your complaints and describe the response of the staff. You should also suggest ways for the restaurant to improve the service that it provides to its customers.
*** There are three parts to this question***
1. Outline your complaints
2. Describe the response of the staff
3. Suggest ways for the restaurant to improve the service
I am an English teacher in St. Oliver's Community College, Drogheda, Co. Louth, Ireland.